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Return Policy

It is our goal at Midtown Jewelers to satisfy our customers. Unless otherwise specified below, your purchase may be exchanged within 30 days from the original purchase date by the original client when accompanied with the sales receipt. Any item that shows wear, use or has been modified is not eligible for exchange. All warranty cards, explanation booklets, certifications and reports must accompany the returned item in its original gift box. Special orders, completed layaway, modified and/or custom pieces are not returnable or exchangeable.
Gift receipt will be issued a merchandise credit only.The Midtown Jewelers 100% satisfaction guarantee,if for any reason the customer is truly unhappy with the jewelry,which or gift item; Midtown jewelers will give 100% of the original purchase price plus an additional 10% in store credit, to be used within the store.
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